Interaction Design (IxD) is the design of interactive products and services in which a designer’s focus goes beyond the item in development to include the way users will interact with it. Thus, close scrutiny of users’ needs, limitations and contexts, etc. empowers designers to customize output to suit precise demands.
For UX designers, “Interaction Design” is the axis on which our work revolves (i.e., the design of human interaction with digital products); however, the term also applies to understanding how people interact with non-digital products.
“Interaction Design is the creation of a dialogue between a person and a product, system, or service. This dialogue is both physical and emotional in nature and is manifested in the interplay between form, function, and technology as experienced over time.”
- John Kolko, Author of Thoughts on Interaction Design (2011)
Designers’ work in IxD involves five dimensions: words (1D), visual representations (2D), physical objects/space (3D), time (4D), and behavior (5D).
The dimensions represent the aspects an interaction designer considers when designing interactions:
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